FAQs...Just for Employees

Articles

Q: What happens if I leave my company?
A:  No problem; your company Benojo admin simply removes you from their company profile, or you can hit Leave Company on your company profile tile. This doesn’t affect any of your profile or giving information, that all remains in tact a...
Q: I thought I was pre-registered but my log-in doesn’t work?
A:  Are you on the Sign up page instead of the Login page? If you see fields beyond just name and password, you’re on the wrong page! Head to the Login page and you’ll be all good. Not the problem? Are you inputting your work or p...
Q: I want to give to payroll give pre-tax to a Cause, but they are not a registered charity / Deductible Gift Recipient (DGR).
A:  A Deductible Gift Recipient (DGR)   is an organisation entitled to receive income tax deductible gifts and deductible contributions. If your Cause does not have this status, making pre-tax donations isn’t an option unfortunate...
Q: I want to give to a Cause, but they don’t appear in my Payroll giving drop down list...why?
A:  Your Company Benojo administrator selects which Causes the business is happy to enable payroll giving for. There are many reasons your cause may not be in the list: they may not be a deductible gift recipient (DGR) (which is a requiremen...
Q: Will I get a receipt for my payroll giving donation?
A:  Receipts are not provided for payroll giving, as your donation has been made pre-tax already, so is not eligible for further tax deductions.Your annual company Group Certificate presented at tax time each year should show on it how much yo...
Q: What if my Company matches my payroll giving donations?
A: Lucky you and more importantly, the charity!  To turn it on, when you select your payroll giving charity and amounts, you can click the checkbox under Match and your payroll giving will be matched by the company.  You can see the resu...
Q: What if my Company doesn’t pay monthly?
A: It’s not necessarily a problem. Refer to your company’s payroll giving policy for information specific to your company and payroll cycle.