Q: How long does it take for an email to reach me from the Benojo platform?

A: Some actions will result in your receiving an email instantly, others are batched and sent on the hour. For example, if you forget your password and hit reset, you’ll receive that email instantly...because otherwise, you know, you can’t do anything! Likewise if an employee requests to be associated with your company.

But if you make a contribution, the email confirming your contribution, or containing your calendar invite, will be sent on the hour...likewise as an admin, you’ll get those activity confirmation emails on the hour. So if you don’t get a notification straight away - don’t panic! It’s coming.